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Brochure & catalogue requests.

Brochure requests can be input directly into ChainMail and labels are printed either directly onto envelopes or self-adhesive labels or can be exported into a file to be used with any other programme as a mail-merge.

Brochure requests from the web can be automatically imported into the main system to be printed out.

Personalised letters can also be generated for inclusion with the brochure or catalogue request; these mailings could include special offers specific to this customer or recommended add on products based on what they have purchased previously.


E-mail lists.

ChainMails internal smtp server allows for bulk, targeted e-mails to be sent to customers and prospects instantly.

Because sending e-mails takes a relatively short amount of time; increased sales can often be seen within a few hours.

As with traditional post; e-mails can be personalised for each individual customer.

Automated AdviceTM; can be configured to send an e-mail automatically after an order has been placed to inform purchasers of important reminders.

eg: 6 months after a smoke alarm has been bought; remind them to check the battery and provide a link to your web site where they can buy a replacement.

Example of use:
Scenario: An excess of perishable stock (eg. bread, health supplements, etc.) is in the warehouse and will expire soon.
Solution: Send an e-mail to all customer or prospects who've previous bought or shown interest in the goods telling them that they are in stock now.
Result: The bulk of the goods are sold and dispatched before expiry, producing less wasted stock and ultimately higher profits.